Overhead view of houses where Viasat Internet is available

What is Connect America Fund Phase II (CAF II)?

联邦通信委员会的CAF II计划的重点是将高速互联网接入扩展到数百万消费者,否则他们将无法接入互联网. 

Viasat is a proud participant in CAF II, and offers plans with discounted satellite internet, and phone service (Viasat Voice), to qualifying service areas.

  • Viasat住宅和商业CAF II Connection 25计划起价低至88美元.99/mo.
  • More discounts may be available with Lifeline (see below)
  • 住宅和商务电话服务(Viasat Voice)分别提供
Woman using Viasat Internet to get work done

What is Lifeline?

“生命线”是一项联邦福利,可以降低每月的电话或互联网服务费用. The Voice phone service discount is $5.25/mo.* The internet discount is $9.25/mo. 这些折扣是在CAF II计划折扣价格之外提供的. 

符合条件的家庭只能获得互联网或语音生命线折扣. For example, if you qualify, 您的家庭可以获得语音折扣或互联网折扣, but not both. Lifeline benefits are nontransferable.

How to qualify for CAF II and Lifeline

Step #1 View CAF II plans

访问我们的服务查找工具并输入您的家庭地址,查看Viasat是否在您所在地区提供CAF II计划. 

Enter your address

Step #2 Check if you qualify for Lifeline

访问生命线的国家验证器,看看你是否有资格获得额外折扣(不适用于企业), and if you do, 保留授权码,以便在向Viasat订购CAF II服务计划时使用.

Visit Lifeline

Step #3 Order now

如果我们在你的地区提供服务,你可以在网上或通过电话订购一个互联网计划. 如果您对Viasat Voice计划感兴趣或有资格使用Lifeline,请致电:

1-855-851-7419

Do you need phone service?

Viasat Voice

Viasat Voice phone service is offered with Viasat's CAF II plans. Voice is a feature-packed, reliable, and affordable phone service delivered over Viasat's satellite network. 您可以订购语音作为一个独立的服务,或结合您的CAF II互联网计划提供折扣. 让我们知道,如果你想添加Viasat语音,当你打电话订购服务.

Woman using Viasat Voice home phone service

Frequently asked questions

All about CAF II

联邦通信委员会的CAF II计划的重点是将高速互联网接入扩展到数百万人,否则他们将无法接入互联网. Viasat (through its subsidiary, Viasat Carrier Services, Inc.), 是CAF II的骄傲参与者,并为符合条件的服务区域提供折扣卫星互联网和电话服务计划.

您可以通过使用Viasat的服务可用性查找工具查看您是否处于CAF II合格区域 link, or by calling 1-855-851-7419

If you are a New Customer, 贵方将被要求签署一份客户协议,其中包含CAF II附录和一份为期一年的合同.

If you are a Current Customer, you will be transitioned to a new 1-year contract.

Yes, 住宅和商业CAF II连接25计划有资格购买额外的高速数据.

目前可添加到CAF II计划的服务是EasyCare和Viasat Voice.

At this time, Viasat不支持将ACP和Lifeline折扣与CAF II互联网计划相结合. 

All about Lifeline and Link-Up

生命线是一项联邦福利,为符合条件的客户降低每月的电话或互联网服务费用. It may be applied as a discount with Viasat's residential CAF II plans. 生命线折扣只适用于每个家庭(不是每个人),并且不可转让.

The discounts for qualified customers are: $5.25/month for voice-only service OR $9.25/month for internet service. The discounts cannot be combined. The Voice-only Lifeline discount is only available unitl 12/1/2024. 联邦政府将在2024年2月12日取消大多数地区的独立语音折扣.

符合条件的家庭可以通过政府的国家认证网站在线获得资格,也可以通过书面申请获得资格(俄勒冈州居民见下文). For more information on how to qualify, click here.

如果你的收入等于或低于联邦贫困线的135%,或者你或你的家人参加了以下项目之一,你就符合资格:医疗补助, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), Federal Public Housing Assistance (FPHA), 退伍军人和幸存者养老金福利或者你是部落土地居民,参加了符合生命线资格的部落计划. 

Please visit http://www.lifelinesupport.org/ to apply online or call the Lifeline Support Center at 1-800-234-9473

You can also apply by mail by printing your application from http://www.lifelinesupport.org/wp-content/uploads/documents/get-lifeline/LI_Application_NVstates.pdf 并将其与您的资格证明一起邮寄到USAC,生命线支持中心,P.O. Box 9100 Wilkes-Barre, PA 18773.

Residents of Oregon can determine eligibility here:

Oregon: http://apps.puc.state.or.us/rspf/otapapp.asp

1-800-848-4442

1-800-648-3458 (TTY)

Important: Once your application has been approved, please call us at 1-855-851-7419 with your application I.D. confirming your eligibility.

Yes, 只要您符合使用Lifeline的资格,并且Viasat能够确认您的资格,就可以将Lifeline折扣添加到帐户中.

如果你有资格,并且你居住在联邦承认的部落土地上,或者你参加了选定的部落项目, 您可能有资格获得高达100美元的语音安装费用折扣.

Viasat Voice with CAF II plans

Viasat语音电话服务与Viasat的住宅和商业CAF II计划一起提供. For residential plans only, 您可以订购语音作为一个独立的服务,或结合您的CAF II互联网计划提供折扣. 

Concerns about CAF II or Lifeline

如果您不认为Viasat已令人满意地解决了与您的服务有关的任何问题, billing, or account, you have the option to file a formal complaint with the local public utility commission.

State specific information for CAF II and Lifeline

Georgia residents

有关生命线服务的未解决的投诉可直接向乔治亚州公共服务委员会消费者事务组提出,地址为 1-404-651-8600 or toll-free at 1-800-869-1123

For additional CAF II and Lifeline information, click here.

 

 

Oregon residents

To determine Lifeline eligibility, click here

1-800-848-4442

1-800-648-3458 (TTY)

Pennsylvania residents

Contact the PA Public Utility Commission (PUC), Bureau of Consumer Services (BCS) for help with unresolved questions, or complaints regarding Lifeline at 1-800-692-7380; or by using the online Informal Complaint Form, which can be found at: http://www.puc.pa.gov/complaints/informal-complaints/

Utah residents

Utah Division of Public Utilities

P.O. Box 146751 Salt Lake City, UT 84114-6751

1-801-530-7622 or 1-800-874-0904

http://dpu.utah.gov/

http://psc.utah.gov/complaint-process/

For additional CAF II and Lifeline information, click here.

Additional information

Have any questions? Visit our FAQs page

or call 1-855-851-7419 - agents are available 8am - 5pm MT Monday - Friday.

Viasat motif

*The Voice-only Lifeline discount is $5.25 per month until 12/1/2024. 联邦政府将在2024年2月12日取消大多数地区的独立语音折扣. For more details, visit http://www.usac.org/lifeline/resources/program-data/#Census

Viasat Voice:拨打美国以外目的地的额外费用, the District of Columbia and Canada and for directory assistance calls. 通过Viasat Voice的卫星技术提供的911服务与通过传统固定电话运营商提供的911服务相比可能受到限制.

Keep your Viasat service up and running during power outages. Learn more about backup battery power.

通过Connect America Fund - Phase II (CAF II)提供的服务计划由Viasat Inc .提供.'s affiliate Viasat Carrier Services, Inc. Offer available to qualifiying customers. One-time standard installation fee may be charged at the time of sale. Internet or Voice require 12 mo. minimum service term. Minimum service term does not apply to Lifeline subscribers. Equipment lease fee is $15.00/mo. Taxes and surcharges may apply. After 660GB of data usage, Viasat will significantly slow and/or restrict internet service, or certain uses of internet service, until the end of the monthly measurement period. 速度和流媒体视频质量“达到”,将有所不同,并不能保证. Service is not available in all areas. Offer may be changed or withdrawn at any time. 

生命线折扣只适用于符合资格的住宅客户,并拥有cafi - ii Connection 25服务计划或cafi - ii Viasat Voice-Only Connection计划.